Water Heater Installation in McHenry, IL 60050

Water Heater Installation in McHenry, IL 60050

“On a Friday, I had a private chimney inspector come out to clean and inspect my fireplace. They told me that my new home was a “$1 sheet of tin foil away from potential carbon monoxide poisoning” because of how the hot water heater was venting out. As a new and first time home owner, naturally, this was really scary news and I frantically called Miller’s that day, explaining the situation. The receptionist was quick to get me to Leanna the scheduler. I texted photos to Leanna and she spoke to the owner about my situation. Despite their open house that day and within an hour or two, they had Paul out to take a look at the situation. Luckily, the situation was not quite as severe as the chimney inspector lead on. However, while he was there, I asked Paul for quotes on hot water heaters because ours was 20+ years old and a ticking time bomb–it needed to be replaced and with it, the exhaust needed to be rerouted to not go up into my chimney. Paul was honest and quick to get me quotes on that same Friday. (Bless his heart for being so patient to with all of my questions!!) We went with a power vent option because of how the exhaust needed to vent out. On Monday, Paul, Eric & crew came out first thing in the morning to install the water heater. I’m sure it was a pain to get it into the crawl space, reroute the vent, patch cement, etc.; but I am beyond impressed and grateful for this team. From start to finish, my experience was top notch. Especially as a new home owner, it’s so reassuring to find a company that you can trust. When he was here, Eric was kind enough to tell me about Miller’s Maintenance agreements too, which I have booked as well. Days after my installation, I received a thank you card from the owner John thanking me for my business. It really is the little things that make the biggest impact! Thank you all for everything!!”

– Kristina M.